Psion Teklogix NEO © EDV Pulster, Germany - www.pulster.de - info@pulster.de

FAQ - Frequently asked questions

-Where can I find informations about the Psion Teklogix NEO ?

Psion Teklogix provides Product Specifications (link). Within Psion comunity portal you will find User Manuals (link) and System Files (link). You can see short Videos about the NEO here (link).

- What variants of the NEO are available ?

Please note, in opposite to the modular concept of the Workabout PRO, which is sold in a basis variant and can be upgraded with a variant of add-ons, the Psion Teklogix NEO is sold with 18 different model variants with a specific fixed configuration. This can't be changed afterwards. Please check table:

- keyboard options ?

The variants come with two different keyboard options:

Numeric = Keypad only 26 keys	Alphanumeric = QWERTY keyboard 48 keys

- CPU options ?

Default CPU is 326Mhz. There is an option to 624Mhz CPU.

- system OS options ?

Default system is Microsoft Windows® CE 5.0 Professional (connected variant) / Core (batch variant). Windows Mobile 6.1 system is available only to the updated 624Mhz Neo variants. Microsoft provides infos about Windows Embedded CE.net here. For 624MHz Neo variantes please use OS C010x and later only. The Window OS systems are available in English only. However any third party application can support your local language.

- battery/charging options ?

For start working with the unit you need at least a charging option:

The NEO works with a rechargeable Lithium-Ion battery pack with 3300mAh. Psion Art.No. WA3006 (former WA3020), P/N: 1050494. We offer a high-quality replacment with 3400mAh for great price (Art.No. WA3006a). Only these batteries are working with the NEO (Workabout PRO batteries WA3000, WA3002, WA3010 do not work!).

Charging the battery is possible with:
- Battery chargers: single (WA3001) or quad (WA3004),
- desk docking station: for single unit (PX3001) or 4 units (PX3004) or with integrated modem (PX3008),
- Power supply unit (PX3010) via Adapter (PX3054),
- vehicle charger CLA (PX3056) via Adapter (PX3054).

To extend battery life: Configure power management accordingly (WM: /Start/Settings/System tab - CE.net: /Start/Settings//ControlPanel/Display & /Power): suspend power settings, reduce backlight, keypad brightness. If not needed, disable Bluetooth, GSM/GPRS, SD-Card Slot. Teklogix recommend that to get the best battery life you should use default power managment settings.

- scanner options ?

Please check table on top for variants with integrated scanner / imager. Scanner 1D is Symbol SE955 (range: 3-130cm), Imager 1D is Intermec EV15 (range: 4-50cm), Imager 2D is Honeywell HHP5000.The scanner is integrated in the unit and can not be changed from user. There's a pistol grip (PX3035) for easy grip and hold of unit while scanning.

- vehicle options ?

As the NEO is not intended for vehicle usage first hand, there is no vehicle cradle yet available (PX3011 "Wall Mount Bracket" ist not suitable for vehicles).
A vehicle power adapter (CLA = cigarette lighter adapter) is available as PX3056. It can be plugged on the NEO via adapter PX3054.

- wired communication options ?

- wireless communication options ?

- unit protection options ?

To improve life/usage time of your NEO units, we suggest to use a Case/Pouch and/or display screen protection.

Case / Pouch	Picture (click to view)	Type	Extras	accessible parts	Combination with
PX3024		handstrap	stylus holder
PX3022		shoulder strap
PX3028		wrist strap	stylus holder		pistolgrip
PX3025		belt clip
PX3020		holster style, Cordura	Removable belt clip, two stylus holders, extra pouch for spare battery
PX3029		belt case, leather	included handstrap, two stylus holders, water protection on keyboard	Scanning is possible while it remains in the case.
PX3062		rubber boot		Docking-port on bottom is still accessible, as well as the scanner, Display and keyboard.	Can be combinated with add-on-modules PX3050 + PX3054 and pistolgrip PX3035.

Display Protection: a set of three screen protectors is available as PX3056. Once fitted it protects the touchscreen of scraches of heavy stylus input. These are sized to fit all existing NEO variants. These high-quality protectors does not minimize readability of display.

- stylus options ?

For replacement of a missing stylus please order PX3026 "stylus". As the NEO unit has no stylus input, the sylus has to be attached outside the unit:
1. via Pistolgrip PX3035
2. via Wristwrap PX3028
3. via Handstrap PX3024.

F.A.Q. - for NEO users:

- Why does the NEO not power on ?

Check if battery is charged well (otherwise blinking yellow LED). Finally try a warm, then a hard reset:
1. Soft/Warm reset: factory settings are retained, but any unsaved personal data is lost. Press and hold ENTER + FN/BLUE simultaneosly 4 seconds.
2. Hard/Cold reset: returns the unit to factory settings, all datas are lost ! - Press and hold ENTER + FN/BLUE + FN/ORANGE simultaneosly 4 seconds.
3. Booting in BooSt "systemmenue": Press and hold ENTER + FN/BLUE + SCANNER button left simultaneosly 4 seconds. After you can "clean start" unit, which resets the unit 100% to factory settings.
None of these reset-options erases OS system, so you will never be left with a non-working unit.

- How to connect NEO with the PC ?

Hardware: you can connect the NEO with a PC using USB or Ethernet.
USB: with a communication sync cable (PX3058) or single docking station (PX3001).
Ethernet: with quad-docking station (PX3004) or with an USB-Ethernet adapter (PX3052) the NEO can be connected with an Ethernet.

Software: Windows 7 + Vista users require Windows Mobile Device Center, Windows 2000 + XP users require ActiveSync. Download links. Running Active Sync with Windows XP, please check you have admin rights, firewall settings, active DHCP-client, active Netbios over TCP/IP. Most connection problems with Windows 2000/XP are gone if you install USB drivers: USB Setup application (PTX P/N: 1000997).

© EDV Pulster, Germany - www.pulster.de - info@pulster.de